Privacy policy

This Privacy Policy describes how [AVENRA] we collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect personal information such as:

Name
Billing and shipping address
Payment information (processed securely via third-party providers)
Email address
Phone number

We may also collect information about how you interact with our website, including pages viewed, products browsed, and referring websites.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you (order updates, support, etc.)
Screen orders for potential risk or fraud
Improve and optimize our website and customer experience
Send promotional emails or marketing communications (only if you opt in)

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand how users interact with our website
Improve site performance and functionality

You can choose to disable cookies through your browser settings; however, this may affect your experience on our website.

4. Third-Party Services

We may share your information with trusted third-party service providers to operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping and fulfillment partners
Analytics providers (e.g., Google Analytics)
Marketing and advertising platforms

These third parties only use your information to the extent necessary to perform their services and are obligated to protect your data.

5. Data Security

We take reasonable precautions to protect your personal information. Your data is stored securely, and sensitive information (such as payment details) is encrypted using industry-standard technologies.

While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

6. Customer Rights

If you are a U.S. resident, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date.